Dear Healthcare Professional:
This customer satisfaction survey is geared toward any member of the healthcare community who has interacted with any of our services.
Recently, CHRISTUS EMS provided ambulance transportation for a patient of your facility. We hope our services met or exceeded your expectations. The staff at CHRISTUS EMS is committed to providing excellent patient care to all of our patients. Please take a moment of your time to answer these questions, your feedback will assist us in continuously improving the quality of care and services we provide.
When you called for service, the Dispatcher on the phone was courteous and helpful.
CHRISTUS EMS arrived at the appointed time.
The CHRISTUS EMS personnel acted in a compassionate and caring manner.
The CHRISTUS EMS personnel were knowledgeable and competent.
The CHRISTUS EMS personnel listened to the report given by the facility staff and asked appropriate questions to ensure quality patient care.
the CHRISTUS EMS personnel were polite and respectful.
The CHRISTUS EMS personnel were professional in conduct and appearance.
The overall quality of care I received from CHRISTUS EMS was excellent.
The Overall actions of CHRISTUS EMS personnel caused the patient's situation to:
ImproveRemain the SameWorsen
(Please include facility name, facility phone number, facility employee name, names of CHRISTUS Medic/EMT, etc.)