Patient/Family Member -Emergency Survey


Dear Patient or Family Member:

Recently, CHRISTUS EMS treated and transported you or a member of your family as the result of an emergency. We hope you or your family member is recovering from the illness or injury. The staff at CHRISTUS EMS is committed to providing excellent patient care to all of our patients. Please take a moment of your time to answer these questions, your feedback will assist us in continuously improving the quality of care and services we provide.


When you called for service, the Dispatcher on the phone was courteous and helpful.

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CHRISTUS EMS arrived quickly to your emergency.

Don't KnowDisagreeNeutralAgree

The CHRISTUS EMS personnel acted in a compassionate and caring manner.

Don't KnowDisagreeNeutralAgree

The CHRISTUS EMS personnel were knowledgeable and competent.

Don't KnowDisagreeNeutralAgree

The CHRISTUS EMS personnel told me or a family member what they were doing and listened to me.

Don't KnowDisagreeNeutralAgree

the CHRISTUS EMS personnel were polite and respectful.

Don't KnowDisagreeNeutralAgree

The CHRISTUS EMS personnel were professional in conduct and appearance.

Don't KnowDisagreeNeutralAgree

The overall quality of care i received from CHRISTUS EMS was excellent.

Don't KnowDisagreeNeutralAgree

The Overall actions of CHRISTUS EMS personnel caused my situation to:

ImproveRemain the SameWorsen

Additional Comments:
(Please include contact info if you would like us to get back to you.)



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